Industrial Grievance Redressal System (UPIGRS)

An e-governance initiative to reduce unwarranted human intervention and to provides a seamless interface for entrepreneurs to get their issues resolved quickly.

Key Features

Online Grievances
  • Provides an investor friendly online platform for submitting grievances
  • Acts as a bridge between entrepreneurs and departments
  • Increases transparency in service delivery
  • Augments ease of doing business
  • Enables entrepreneurs in tracking of their issues with an auto-generated Unique Token Number (UTN)
  • Generates alerts to concerned officers
  • Regular monitoring at higher level of Udyog Bandhu
  • More effective coordination with departments
  • Ensures speedy resolution of issues with expected resolve time of a fortnight
  • Reinforces investors’ confidence
  • Enhances accountability

Please click hereExternal website that opens in a new window for your Queries and Grievance related to Department.

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